how we can help your nonprofit
services
strategy
for almost two decades, we’ve been successfully navigating the changing world of fundraising. as organisations move to digital giving and move away from traditional methods like face-to-face and direct mail, we’ve been there to guide them. we help you target new donor segments, balancing support from loyal, long-time donors with the excitement of new ones.
what really sets us apart is our use of AI in fundraising. we use advanced data analytics to get deep insights into your donors and supporters, allowing us to create personalised strategies and boost engagement.
we’ll look at your giving programs to find opportunities and fix inefficiencies, work with you to dream up new giving products, and bring everything together into a clear, effective strategy that fits today’s needs and your goals.
want to chat more? schedule a free call.
making sure you have a solid, measurable digital strategy across all your platforms and supporter engagement channels is crucial. your technology should be working for you, not against you. through workshops, audits, interviews, and data analysis, we’ll help align your digital efforts with clear processes and priorities, freeing you up to focus on executing your fundraising and advocacy programs.
want to chat more about this? schedule a free call.
understanding and optimising your donor journeys is key to building lasting relationships. we’ll help you map out the entire experience, from the first interaction to ongoing engagement. by analysing data and getting to know your supporters, we can create personalised paths that keep donors connected and excited about your cause. our goal is to ensure every touchpoint is meaningful, turning casual supporters into loyal advocates.
want to explore this further? schedule a free call.
crafting an effective communication strategy is essential for engaging your audience and driving your mission forward. we’ll work with you to develop clear, compelling messages that resonate with your supporters across all channels. by understanding your audience and using data-driven insights, we can tailor your communication to maximise impact and foster deeper connections.
ready to refine your communication strategy? schedule a free call.
create
having a strong online presence is vital, and that’s where our web development expertise comes in. whether you need a custom website, a sleek mobile app, or seamless system integrations, we’ve got you covered. our team has extensive experience with major platforms like WordPress, Drupal, Squarespace, Joomla, and Shopify, as well as development languages including HTML, CSS, JavaScript, PHP, Python, and Ruby on Rails. we ensure your digital tools are effective, user-friendly, and tailored to your needs.
want to enhance your web presence? schedule a free call.
creating a powerful and engaging app can transform how you connect with your audience. we specialise in app development across multiple platforms and methodologies to suit your needs. whether you need a native app for iOS or Android, a cross-platform app using frameworks like React Native or Flutter, or a progressive web app (PWA) for a seamless web experience, we’ve got you covered. our team will work with you from concept to launch, ensuring your app is user-friendly, functional, and aligned with your goals.
interested in developing an app? schedule a free call.
optimisation is key to maximising the performance and efficiency of your digital assets. we offer a comprehensive range of optimisation services to ensure your website, apps, and digital campaigns perform at their best.
our optimisation strategies include:
– SEO (Search Engine Optimisation): improving your website’s visibility on search engines through keyword research, content optimisation, and technical SEO.
– performance optimisation: enhancing the speed and responsiveness of your website and apps, ensuring a smooth user experience.
– Conversion Rate Optimisation (CRO): analysing user behaviour and refining your site’s design and content to increase conversions.
– Content Optimisation: crafting and fine-tuning content to engage your audience and improve search engine rankings.
– UX/UI Optimisation: improving the user interface and user experience design to make your digital assets more intuitive and user-friendly.
– A/B Testing: running experiments to determine the most effective design, content, and functionality options.
– Mobile Optimisation: ensuring your website and apps are fully optimised for mobile devices, providing a seamless experience across all screen sizes.
ready to optimise your digital presence? schedule a free call.
a well-rounded advertising strategy is key to reaching and engaging your audience effectively. we’ll help you create and execute campaigns across a variety of platforms, including Google Ads, Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, and traditional media outlets like TV, radio, and print. our team ensures your message is tailored to each platform, maximising reach and impact.
ready to boost your advertising efforts? schedule a free call.
design
designing impactful fundraising campaigns is our specialty. we offer a comprehensive approach to ensure your campaign stands out and drives results. here’s how we do it:
– strategic planning: we start by understanding your goals, audience, and unique challenges. we then develop a detailed plan tailored to your objectives.
– creative concept development: our team brainstorms and creates compelling themes and messages that resonate with your target audience.
– multi-channel campaigns: we design campaigns that span various channels, including social media, email, direct mail, events, and more, to maximise reach and engagement.
– content creation: from engaging videos and graphics to persuasive copy and storytelling, we craft high-quality content that captures attention and inspires action.
– digital marketing: leveraging platforms like Google Ads, Facebook, Instagram, LinkedIn, and more, we create targeted ads that drive traffic and donations.
– website and landing pages: we design and develop optimised landing pages and microsites to capture donor information and facilitate smooth donation processes.
– email campaigns: we create personalised email sequences to nurture relationships with your supporters and encourage ongoing contributions.
– event management: from virtual to in-person events, we plan and execute memorable experiences that drive engagement and donations.
– data analytics: using advanced analytics, we track and measure campaign performance, making data-driven adjustments to optimise results.
– donor journey mapping: we create tailored donor journeys to ensure a seamless and engaging experience from the first touchpoint to long-term support.
– AI and automation: we utilise AI to analyse donor data and automate personalised communications, enhancing efficiency and impact.
ready to design your next fundraising campaign? schedule a free call.
creating a strong and memorable brand identity is crucial for connecting with your audience and standing out in the market. we specialise in comprehensive branding services tailored to your needs. whether you need a new brand strategy, a visual identity refresh, or consistent brand messaging, we’ve got you covered. our team will work with you to develop a cohesive brand that reflects your mission and values.
we offer:
– brand strategy: defining your brand’s mission, vision, values, and unique selling points
– visual identity: creating logos, colour schemes, typography, and other visual elements
– brand messaging: developing a consistent and compelling voice across all channels
– brand guidelines: providing guidelines to ensure consistent representation across platforms
– rebranding: helping redefine and reposition your brand for a fresh start
– storytelling: crafting engaging narratives that highlight your brand’s history and impact
– digital branding: aligning your website and social media profiles with your brand identity
– print materials: designing business cards, brochures, and other printed materials
– brand audits: evaluating your current brand to identify strengths and opportunities
ready to elevate your brand? schedule a free call.
effective email campaigns are a powerful tool for engaging with your audience and driving results. we specialise in creating personalised and impactful email campaigns tailored to your needs. whether you’re looking to nurture relationships, boost donations, or promote events, we’ve got you covered. our team will work with you to develop a comprehensive email marketing strategy, target specific audience segments, craft engaging content, and design visually appealing templates. we also set up automated sequences, personalise emails using data, and conduct a/b testing to optimise performance. with detailed analytics and list management, we ensure your email campaigns are effective and impactful.
ready to boost your email campaigns? schedule a free call.
effective graphic design is essential for capturing attention and communicating your message clearly. we specialise in creating visually compelling designs that resonate with your audience and reflect your brand identity. whether you need logos, brochures, social media graphics, or any other visual content, we’ve got you covered. our team offers comprehensive services, including designing brand identities with logos, colour schemes, and typography; creating print materials like brochures, flyers, and posters; developing digital graphics for websites, social media, and digital ads; crafting informative infographics; designing professional presentations; creating standout packaging designs; and producing custom illustrations. we ensure that every design is both aesthetically pleasing and strategically effective.
ready to elevate your visual presence? schedule a free call.
effective web design is crucial for making a strong impression and providing a seamless user experience. we specialise in creating visually appealing and user-friendly websites that align with your brand and engage your audience. whether you need a new website, a redesign, or ongoing maintenance, we’ve got you covered. our team offers comprehensive services, including custom website design, responsive layouts, intuitive navigation, and optimised performance. we ensure your website is not only beautiful but also functional and easy to use.
ready to enhance your web presence? schedule a free call.
support
data and analytics are essential for making informed decisions and driving your organisation’s success. we specialise in leveraging data to provide actionable insights and optimise your strategies. whether you need to track campaign performance, understand donor behaviour, or improve your marketing efforts, we’ve got you covered. our team offers comprehensive services, including data collection and management, advanced analytics, reporting, and visualisation. we help you turn data into meaningful information that guides your decision-making and enhances your overall effectiveness.
ready to harness the power of data and analytics? schedule a free call.
effective reporting is key to understanding your organisation’s performance and making data-driven decisions. we specialise in creating clear, comprehensive reports that provide valuable insights into your activities. whether you need to track campaign success, monitor donor engagement, or evaluate program outcomes, we’ve got you covered. our team offers services including data collection and analysis, custom report creation, and interactive dashboards. we ensure your reports are visually appealing, easy to understand, and tailored to your specific needs.
ready to improve your reporting? schedule a free call.
campaign evaluation is essential for understanding the impact of your efforts and identifying areas for improvement. we specialise in providing thorough evaluations that offer valuable insights into your campaign’s performance. whether you need to assess fundraising initiatives, marketing strategies, or advocacy efforts, we’ve got you covered. our team offers comprehensive services, including data collection and analysis, performance metrics, stakeholder feedback, and detailed reporting. we help you understand what worked, what didn’t, and how to optimise future campaigns.
ready to enhance your campaign evaluation? schedule a free call.
cbm.support is our subscription support service designed for clients who want peace of mind, knowing they can rely on our team for all their design, digital, or communication needs whenever required. whether it’s updating plugins, fixing website layouts, designing templates, writing email copy, or providing training to upskill your team, cbm.support offers access to an experienced agency without the expense of a full project. enjoy the flexibility and expertise you need to keep your projects running smoothly and efficiently.
ready to get started with cbm.support? schedule a free call.
some of our recent deliveries
BRAND DEVELOPMENT
The Happy Healthy Hound.
WEBSITE
St Paul's Manuka.
MARKETING
Abraham Finance. ACT Mortgage Broker of the Year 2021- 2023.
STORYTELLING
Sophie's Story. Allowah Presbyterian Children's Hospital.
WEBSITE
Havelock House.
FUNDRAISING
Christian Education In Schools.
STORYTELLING
Allanah's Story. Raw Potential Canberra.
WEBSITE
Raw Potential Canberra.
STORYTELLING
History and Impact. Raw Potential Canberra.
BRAND DEVELOPMENT
kindpeople.
BRAND DEVELOPMENT & WEBSITE
Heart Sound Mind Consulting.
PUBLISHING
'Cookbook' - Vol 1. The Farm in Galong.
BRAND DEVELOPMENT
Excelite Domes.
MARKETING
Excelite Domes.
BRAND, MARKETING
Excelite Domes.
BRAND DEVELOPMENT
Bubble Hotel.
WEBSITE
The Farm in Galong.
BRAND DEVELOPMENT
Dining Dome.
MARKETING
Dining Dome @ Lake George Winery.
Services
What we can do for you
SEO SERVICES
We handle your SEO services by handling the three types of SEO that matter most - including on-page SEO, off-page SEO & technical SEO. we will cater your SEO based on the results you want and need.
comprehensive keyword research
we are data-driven, meaning that when you hire us to handle your SEO, we start by undertaking comprehensive keyword research & find the relevant keywords that connect people online to your business/services/organisation.
WEB DEVELOPMENT AND DESIGN
At chillibeanmedia, we’re a digital marketing agency that specialises in website development and design.
website development involves the creation of websites from scratch, including coding and programming, while website design refers to the visual and aesthetic aspects of a website, such as layout, colours, and graphics.
in combination, website development and design are crucial for creating a functional, user-friendly, and visually appealing website that meets the needs of the client and their target audience.
at chillibeanmedia, our team of expert developers and designers work closely with clients to design and develop websites that are tailored to their specific needs and goals.
comprehensive keyword research
we are data-driven, meaning that when you hire us to handle your SEO, we start by undertaking comprehensive keyword research & find the relevant keywords that connect people online to your business/services/organisation.
SOCIAL MEDIA ADVERTISING
Our social media advertising services help businesses promote their products and services through social media platforms.
our advertising team work closely with clients to develop targeted social media advertising campaigns that reach the right audience and generate the desired results.
we specialise in creating engaging content, managing ad campaigns, and optimising social media ads to maximise ROI.
whether it's through Facebook, Instagram, TikTok, Twitter, or other social media channels, our social media advertising services will help businesses increase brand awareness, drive website traffic, and boost conversions.
EMAIL MARKETING
At chillibeanmedia, we provide email marketing services to help businesses connect with their target audience and promote their products and services.
our comms team works closely with clients to develop email marketing campaigns that are personalised, engaging, and effective.
we specialise in creating email content, managing email lists, and optimising email campaigns to increase open rates, click-through rates, and conversions. whether it's through newsletters, promotional emails, or automated email sequences, our email marketing services will help businesses achieve their marketing goals.
FUNDRAISING
We provide a range of services that include developing fundraising strategies, planning and executing fundraising campaigns, event management, donor management, and grant writing.
these services are designed to help nonprofit organisations maximise their fundraising efforts, attract new donors and supporters, and achieve their fundraising goals.
by partnering with us, organisations can benefit from our expertise that has already helped raise more than $30 million for charities around the world.
ONLINE REPUTATION MANAGEMENT
we provide all our clients with our online reputation management services to help businesses monitor, protect, and improve their online reputation.
our team works closely with our clients to develop strategies to enhance their brand image and build trust with their target audience.
we specialise in monitoring online reviews, social media mentions, and other forms of online feedback to identify areas of concern and opportunities for improvement.
our online reputation management services also include responding to negative reviews, promoting positive reviews, and developing content that reflects positively on the brand.
by managing and improving their online reputation, businesses can improve their credibility, attract new customers, and retain existing ones.
we are committed to helping businesses achieve a positive online reputation and stand out in their industry.
SOCIAL MEDIA MARKETING
We provide social media marketing services to help businesses grow their brand and engage with their target audience on social media platforms.
our digital marketing team works closely with clients to develop and execute social media marketing strategies that align with their business goals.
we specialise in creating engaging content, managing social media accounts, and leveraging social media advertising to reach a wider audience.
our social media marketing services can help businesses increase brand awareness, build customer loyalty, and drive conversions.
whether it's through Facebook, Instagram, TikTok, LinkedIn, Twitter, or other social media channels, our social media marketing services can help businesses maximise your social media presence and achieve your marketing objectives.
CONTENT MARKETING
We provide content marketing services to help businesses create and distribute high-quality, engaging content that resonates with their target audience.
our team of content designers works closely with our clients to develop content marketing strategies that align with their business goals and target audience.
we specialise in creating a wide range of content types, including blog posts, infographics, videos, e-books, and more.
our content marketing services also include content promotion and distribution to ensure that the content reaches the right audience through various channels such as social media, email marketing, and search engines.
by creating valuable content that solves the target audience's problems and meets their needs, businesses can establish themselves as industry experts and build long-term relationships with their customers.
how can we help? let us work for you
we know everyone’s needs are different so we put together this form for you to begin a conversation with us. tell us what your needs are and we’ll make sure we put you in touch with the right people @ chillibeanmedia.